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Subscription FAQ

Is there a free plan?

No, we currently only provide paid accounts. We need a way to pay our bills and other sources of income would conflict with the sort of service we want to provide.

Can I change my subscription plan later?

Yes. Your account settings let you change your subscription plan whenever you want.

Can I cancel a subscription?

Yes. After cancelling you have the choice of keeping the inactive account or deleting it.

Do you store card details securely?We don't store them at all - we use Pin Payments to securely manage your details. We don't have any access to your payment information.

What payment options are available?

You can pay by Visa and Mastercard credit or debit cards. We can also accept annual subscriptions by cheque or bank transfer - please contact us for details if this would be useful.

Your prices are in pounds. Can I pay in dollars?

You should be able to pay using your credit card from anywhere in the world, although you might be charged a small transaction fee.

 

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